To exchange more than 5,000 CHF in a month or more than 60,000 CHF in a year, it is necessary to identify yourself through the so called video-identification or Video ID.

Schedule your video ID

Video identification is also required to activate the "Recurring Exchange" service.


Video identification is free of charge and takes about 5 minutes.


Remember that during the video ID you will be asked to show your national ID card or passport. Bring them with you.

Alternatively, you can:

  • Get identified at La Posta, through the "Yellow Identification" service. Authenticated copy of the identity document at the branch (Cost 25 CHF). More info here:
  • Schedule an appointment at one of our offices to get identified in person. The appointment is mandatory and must be agreed in advance by contacting us.

Why choose

With you change your money, salary or savings from the comfort of home and save up to 80% compared to the average rates of traditional banks and exchanges. Find out why it makes sense to change with us if you are a cross-border commuter, resident in Switzerland or a company.

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